REGISTRATION FAQ
PLEASE NOTE: Advance registration (online, fax, mail, or by visiting the United Way office) closes at 5 pm on Tuesday June 10. After that time, you can only register in person on June 12 at Scotia Plaza (see below).
On event day: Register on Race Day at Scotia Plaza, Concourse Level near Investor Services, from 10:00am to 7:00pm. Please make sure to have your minimum of $50 in pledges and that your pledge form is legible and filled out correctly.
When you register and submit a minimum of $50 in pledges, you will receive an official Scotiabank Rat Race t-shirt and runner's bib. Please pick these up at the check-in on race day at Scotia Plaza, Concourse Level near Investor Services from 10:00am to 7:00pm.
Yes. Enter your login information using last year's user ID and password. If you have forgotten your password, click on “Forgot Password” and your password will be e-mailed to you. Once you have successfully logged in, you will be taken to the “Welcome Back” screen. From here you can go back to your previous registration information and make changes if necessary. You can then re-register for this year's Rat Race.
As long as you have all of the required information for the participant, you can register others for the Rat Race. Please be sure to let them know so that there will not be duplicate registrations. Also, remember to link your teammates to you team. Each person must submit a minimum of $50 to participate. Don't stop at $50! Check out our prize incentive page for details.
You can change your contact information online by logging in and clicking the “Edit My Profile” link in the top right-hand corner of the dashboard.
Select “Login” on the side menu and enter your user ID and password. This will take you to your personal fundraising page.
If you would like to cancel your registration, please contact us at unitedwayevents@uwgt.org to let us know. Unfortunately, we are not able to refund any donations that have been received by United Way Toronto prior to the time of your cancellation. Please let your potential sponsors know that you have cancelled.
Click “Forgot Password” on the Registration Page. Type in your user ID and click submit. Your login information will be sent to your personal e-mail address. If you can't remember your user ID please contact unitedwayevents@uwgt.org
Pending status means that you have registered online, but you have not raised the minimum of $50. Pending refers to online registrations only. In order to be pre-registered, you must raise the minimum $50 either online by fax or in person before June 10, 2008. Outstanding balances must be submitted at registration on Race Day in order to participate.
TEAM FAQ
- Click on “Register Now!”
- Select the “Create a Team” option
- Complete the “Team Name”, “Team Description” and “Team Goal” fields.
- Fill in your personal information and your account information.
- Once your registration is confirmed, you should see a “Congratulations!” message and details of your personal and team information.
- You will receive a confirmation e-mail in your e-mail inbox; it will provide you with a quick link to your team info page.
- Now you can invite others to join your team.
- Each member of the team must create an individual profile.
Note: Please keep a record of your user name and password so you can login again to check on your team status and fundraising achievements.
You can ask your family and friends to join your team by sending an e-mail from our online registration system. This will provide your teammates with more information about the Rat Race and provide a link to the team registration page. You can also send a personalized message (not mandatory).
Copy the e-mail addresses of your potential teammates into the box on the “Invite Others” page and press “Send Email”.
If you have a lot of contacts, or if there are strict firewalls at your place of work, you may want to send your e-mails from your personal e-mail account. Before you do this, send yourself a “Join a Team” e-mail through the online system as per the instructions outlined in the above text. Once you receive this e-mail you can forward it onto contacts from your Outlook or from your personal e-mail account. This e-mail will include your 'Join My Team' link. E-mail recipients will be able to click on this link and join your team.
- From the Rat Race home page, click on “Register Now!”
- If you have already registered, please login using your e-mail and password
- Select the “Join a Team” tab
- Select the name of the team you would like to join
- Once your registration is confirmed, you should see a “Congratulations!” message and details of your personal and team information.
Only the team captain has the ability to change team settings. The team captain can login and go to the team page to check the team status, send messages to the team members, see who has joined and how the fundraising is progressing.
As long as there are two or more people, you can set up a team. There is no maximum number of people per team. Each individual team member must set up his/her own profile page in order to fundraise online.
If you have signed up for the incorrect team, or would like to switch teams, please contact us at unitedwayevents@uwgt.org . We will be happy to make the required changes. Do not re-register yourself.
If your team has registered and fundraised online, team captains can get a total of all the online pledges. You can add your offline pledges to your personal fundraising page but these pledges must be submitted to United Way separately, accompanied by a completed pledge form. Receipts for offline donations will be issued once United Way receives the money. A complete Rat Race pledge form must accompany all offline donations.
You cannot sponsor an entire team. You can only sponsor individuals on that team. You can do one of two things; split the donation among the team members or donate to the team captain on behalf of the team. Each individual on the team must raise a minimum of $50 to be registered for the Race.
SPONSORSHIP AND DONATION FAQ
We strongly recommend using our online donation system. Our website is secure and your donors will have their e-receipts e-mailed to them immediately. Fundraising updates will appear on the participant's page instantly.
If you prefer the traditional method, you can also submit cash, cheques and credit card donations directly to the participant. Be sure that all of your correct contact information is filled out and is legible so that a tax receipt can be issued.
Donations can be made securely, and tax receipts are issued to your sponsors instantly. Here's how it works:
1. Click on “Sponsor”. This will take you to the search page.
2. Search for the Rat Race participant you wish to sponsor. Enter all or part of the person's name you are searching for and click “Search”.
3. From the search list, click the participant's name. This will take you to their personal fundraising page. From here you can begin the donation process.
4. On the donation form, enter your contact information, complete your credit card information and click the “Donate Now” button.
5. Your donation will be processed and you will receive an e-mail acknowledging your donation as well as an electronic tax receipt. Please retain your tax receipt for your tax records.
Do not mail cash donations. If you would like to make a cash donation, please submit cash or cheques directly to the participant. Make sure your contact information is filled out on their pledge form so that you get a tax receipt.
Yes. If you are writing a cheque to cover the amount you would like to pledge, please make it payable to “United Way of Greater Toronto” and mail it directly to our offices. Be sure to indicate the name of the person you are sponsoring when sending in your donation. Receipts will be issued for all donations of $20 and more.
Mailing Address:
United Way Toronto
Special Events
26 Wellington Street E, 2nd Floor
Toronto, ON
M5E 1W9
An electronic tax receipt will be issued immediately through e-mail for all successful online donations. Please make sure that you have provided us with a valid e-mail address. For offline donations (cash/cheques) a receipt will be issued by mail. Only donations of $20 and more will be tax receipted.
FUNDRAISING FAQ
Registering online allows you to manage your fundraising efforts through our user-friendly online system. The site allows you to personalize your website, join a team and send e-mails to your friends and family asking them to sponsor your run. Your page will update automatically so you can track your fundraising.
*Please note: If you do use the online tool to track all of your fundraising, only funds collected using the online system will count towards your goal until your cash funds are submitted to United Way.
Example: You have raised $40 online, and $10 offline, you must submit the offline/cash funds to United Way on or before Race Day to be pre-registered.
Pending status means that you have registered for the event, but you have not raised a minimum of $50 online. In order to be pre-registered, you must ensure that you have raised a minimum of $50 online before June 10, 2008. Don't stop at $50! Check out our prize incentive page for details.
To log into your fundraising page, click the “Login” link in the side menu. You will be asked for your User ID and Password that you created when you registered. If you've forgotten your login info, click the “Forgot Password” link and follow the instructions. Your login information will then be sent to your personal e-mail address. If you can't remember your User ID please contact unitedwayevents@uwgt.org .
You can ask your family and friends to sponsor you by sending an e-mail from our online registration system. This will provide your sponsors with more information about your participation in the Rat Race. You can send a personalized message by copying the e-mail address into the box on the “Solicit Sponsors” page, type in your personal message (not mandatory) and press “Send Email”.
If you have a lot of contacts, or if there are strict firewalls at your place of work, you may want to send your e-mails from your personal e-mail account. Before you do this, send yourself a fundraising e-mail through the online system as per the instructions outlined in the above. Once you receive this e-mail you can forward it on to contacts from your Outlook or from your personal e-mail account. This e-mail will include your personal fundraising address link. E-mail recipients will be able to click on this link and make a donation directly to you.
Your donors will automatically receive a thank-you from United Way confirming their donation. You can also send a personalized thank-you. Just follow the instructions on the “Sponsor Page”.
Once funds have been received by United Way Toronto, funds are considered verified. Only funds collected online and paid using a credit card are verified immediately.
Funds collected by cash or cheque are not verified until they are received by United Way Toronto – even if these amounts are added to your online fundraising page. Any offline (unverified) donations indicated on your personal page is strictly for your own goal monitoring. United Way does not use this information.
*Please note: if you do use the online tool to track all of your fundraising, only funds collected using the online system will count towards your goal until your cash funds are submitted to United Way.
Example: You have raised $40 online, and $10 offline- you must submit the cash funds to United Way on or before Race Day to be pre-registered.
We recommend using our online donation system. Our website is secure and your donors will have their e-receipts e-mailed to them instantly! Your personal page will identify new donations immediately.
If you prefer the traditional method, you can also collect cash, cheques and credit card donations using a paper pledge form. Be sure that all information is correctly filled in for each donor.
You can enter all your offline donations (cash/cheques) into your personal fundraising page on the website, but this is for your reference only. United Way does not have access to this information. Any cash/cheque donations must be submitted to United Way accompanied by a completed pledge form.
Do not mail cash donations. If you receive cash donations, write a cheque to cover the amount (make it payable to "United Way of Greater Toronto") or fill in your credit card information on the pledge form to cover the amount. Be sure to attach/send the completed pledge form with the correct contact information and amounts from each sponsor so that each donor can get their tax receipt mailed to them. Donations of $20 and more are eligible for tax receipts.
Bring cash to our offices or in an envelope on Race Day along with your completed pledge form.
*TIP: To avoid registration line-ups on Race Day, submit your minimum $50 in pledges online, by fax or by mail before the June 10th deadline. You can then pick up your t-shirt and bib at Scotia Plaza concourse level, near Investor Services from 10:00am–7:00pm on Race Day. Post-race pledges can be submitted to United Way until July 4, 2008. Don't stop at $50! Check out our prize incentive page for details.
If you have already fully pre-registered, we recommend that you do not drop off additional cash pledges on Race Day. To avoid lengthy line-ups, drop your additional pledge money off at United Way offices after Race Day.
If you receive offline donations from your friends and family (cheques/cash), you can mail or deliver them in person to our offices in Toronto (do not mail cash). Cheques should be made payable to “United Way of Greater Toronto”. A completed pledge form must accompany all offline pledges. This ensures that your sponsors who donate $20 or more will get a tax receipt. When mailing in donations, or when submitting them on Race Day, please issue one cheque to cover all donations.
If you have registered online, and have raised offline donations (cheques/cash), you can still keep track of the funds and add them to your online fundraising total on your personal fundraising page. Just click “Offline Donations” and add in the amounts. Please note that United Way does not use this information for tax receipting purposes. When submitting your cash/cheques to United Way, all offline pledges must be accompanied by a completed pledge from.
*Remember: Offline pledges will not change your status from “Unverified” to “Verified” or from “Pending” to “Registered”. Verified means that United Way has received the funds. This can only happen with online credit card donations. This offline donation-tracking tool is for your reference only and will not change your actual fundraising status. United Way does not use this information.
Cheques should be made payable to “United Way of Greater Toronto” and given directly to the participant taking part in the Race. The runner should attach the cheque/cash to their pledge form and submit them with the rest of their funds to United Way Toronto. In order to get a tax receipt, include full name and mailing address for all you sponsors.
Mailing address is:
United Way Toronto
Special Events
26 Wellington Street E, 2nd Floor
Toronto, ON
M5E 1W9
To qualify for our fabulous incentive prizes, you must raise and submit a minimum of $250 in pledges no later than 4:30 pm, Friday, July 4th, 2008. Incentives are awarded for raising $250, $500, $750, $1000, $2500 and $5000+. One top fundraising prize will be awarded to the individual who raises the most money. Prizes are non-cumulative and United Way reserves the right to substitute prizes for equal or greater value. Check out our prize incentive page for details.
Incentive prizes must be picked up in person, anytime between 9:30 am and 4:30 pm at United Way Toronto, 26 Wellington St. E., 2nd Fl., from August 4th and August 15th, 2008 only. *
* If you cannot make it to United Way during these dates, please contact unitedwayevents@uwgt.org to make special arrangements.
Yes, someone other than yourself can pick up your prize but correct identification must be shown and a prize release form must be signed upon pick up.
You can also assign someone from your team to pick up prizes for all participants who qualify. Email us at unitedwayevents@uwgt.org at least 24 hours in advance. We would be pleased to put your prize package together for you.
Please Note: United Way cannot mail or courier prizes.
RACE DAY FAQ
The Scotiabank Rat Race for United Way is held at Scotia Plaza, 40 King Street West in downtown Toronto. The event itself is accessed at the Adelaide Street West entrance on the north side of the building. There is ample paid parking in the area.
Click here for map.
10:00am–7:00pm: Registration, t-shirt and electronic runner bib pickup opens in the Scotia Plaza concourse area near Investor Services
5:30pm: Pre-Race party begins
7:15pm: YMCA Warm Up
7:30pm sharp: Rat Race begins
The after-party begins as the first runners complete the race.
No. To ensure the safety of all runners, in-line skates, bikes and strollers are prohibited.
Yes, there is a complimentary coat check located at Scotia Plaza on the concourse level on the east side. *Please note: United Way Toronto is not responsible for lost or stolen articles. We strongly recommend that you bring as few items as possible.
Registration takes place on Race Day from 10:00am - 7:00pm at Scotia Plaza, concourse level, near Investor Services. To register, a minimum of $50 in pledges and any additional funds that you have collected is required. If you plan to register on Race Day, we strongly recommend you arrive early.
By pre-registering and submitting your $50 minimum in pledges before June 10, 2008, you can avoid the registration line up on Race Day and go directly to pick up your t-shirt and runner bib. Don't stop at $50! Check out our prize incentive page for details.
Your t-shirt and Runner's bib can be picked up on Race Day at Scotia Plaza, concourse level, near Investor Services from 10:00am–7:00pm. Participant bags will be distributed immediately following the race.
Pre-registered participants have registered and paid the $50 minimum pledge online, by fax, in person or by mail before June 10, 2008. Don't stop at $50! Check out our prize incentive page for details.
Event day registration refers to participants who have not raised a minimum of $50 online or in person and have not submitted the funds to United Way on or before June 10, 2008. Individuals who do not raise the funds by the June 10 cut-off must register on Race Day at Scotia Plaza, concourse level by Investor Services anytime between 10:00am-7:00pm.
Yes, but we strongly recommend that to avoid lengthy line-ups, participants who have pre-registered wait until after Race Day to hand in the remainder of their pledges. Supplemental pledges can be dropped off or sent into United Way Toronto offices before July 4, 2008. Don't stop at $50! Check out our prize incentive page for details.
A runner's bib is provided for each runner to indicate that you are registered and for timing purposes. Participants will be timed electronically as they start the race and pass the finish line. All participant times will be posted on the www.unitedwaytoronto.com website after the race. There are also medals for fastest female and male immediately following the race.
We recommend using our online registration tool to register for the Scotiabank Rat Race. You can solicit donations securely, and your sponsors will be sent electronic tax receipts immediately after sponsoring you. Your personal fundraising page will identify and track your donations instantly! You can log into the website any time to check your fundraising status.
Pending status means that you have registered for the event, but you have not raised a minimum of $50 online. In order to be pre-registered, you must ensure that you have raised a minimum of $50 online before June 10, 2008.
Starting at 7 pm on race day, the following streets will be closed: Adelaide Street between Yonge & Bay, northbound lanes of Bay Street from Adelaide to Bloor, eastbound lanes of Bloor Street from Bay to Yonge and southbound lanes of Yonge from Bloor to Adelaide. Yonge, Bay and Bloor Streets will reopen shortly after the final racer passes. (See the race route map.)
Q1. How do I register for the Scotiabank Rat Race for United Way?
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